Warranty Support

During the first 30 days after delivery BuyCleverStuff would directly support our customers to deal with any initial problems or setup issues you may have. Once the first 30 days has elapsed and for the duration of the warranty, which is at minimum 12 months, customers would deal directly with the manufacturer or appointed service centre.

At BuyCleverStuff we work closely with the brands we supply and we endeavour to ensure they give the best service to our customers, should you unfortunately find that you have a problem with your product then most of the products we supply have their own dedicated warranty support centre.

Below is a list of the support centre contact detail and where indicated the products that we support directly for the duration of the warranty, however if you find that the manufacturer or appointed service centre does not give you the best service please contact us directly for further assistance.

Should you unfortunately be disappointed with the repair or replacement that we or the manufacturer have offered, then within the first six months of purchase we will refund the full purchase price of the defective goods.
  
If, however your product is older than six months and still within manufacturer’s warranty and you are disappointed with the repair or replacement that we, or the manufacturer have offered, then the refund offered will be reduced to reflect product use.

Adastra
Email: sales@avslgroup.com
Phone: 0845 270 2411

Aqualite
Email: sales@aqualiteoutdoor.com
Phone: 020 7449 1775

Aquasound (BuyCleverStuff)
Email: customerservice@buycleverstuff.co.uk
Phone: 01244 458885

Aquavision
Link: aquavision.tv/support
Phone: 01442 872665

Breville
Email: customerservice@pulse-uk.co.uk
Phone: 0800 525 089

Caple
Link: www.caple.co.uk/manuals
Phone: 0117 938 1900

Clever Little Box
Email: info@cie-group.com
Phone: 0115 9770075

DIHL
Email: enquiries@dihl.co.uk
Phone: email support only

Dualit
Email: info@dualit.com
Phone: 01293 652 500

EIS Sound
Email: sales@musicineveryroom.co.uk
Phone: 01943 870 395

Falmec (BuyCleverStuff)
Email: customerservice@buycleverstuff.co.uk
Phone: 01244 458885

G3 Ferrari
Email: sales@invisua.co.uk
Phone: 01335 345 680

H20 (BuyCleverStuff)
Email: customerservice@buycleverstuff.co.uk
Phone: 01244 458885

HiB
Link: www.hib.co.uk/fixinginstructions
Phone: 020 8441 0352

Imagine Acoustics (BuyCleverStuff)
Email: customerservice@buycleverstuff.co.uk
Phone: 01244 458885

Invisua / Visua
Email: sales@invisua.co.uk
Phone: 01335 344 544

KB Sound
Email: sales@musicineveryroom.co.uk
Phone: 01943 870 395

Keene
Email: info@keene.co.uk
Phone: 01332 830 550

Lithe Audio
Email: info@litheaudio.com
Phone: 01293 922015

LUXURITE (BuyCleverStuff)
Email: customerservice@buycleverstuff.co.uk
Phone: 01244 458885

Mercury
Email: sales@avslgroup.com
Phone: 0845 270 2411

MIER
Email: sales@musicineveryroom.co.uk
Phone: 01943 870 395

Pure
Link: support.pure.com
Phone: 020 7449 1775

Roberts
Link: www.robertsts.com
Phone: 020 8758 0338

Roper Rhodes
Email: returns@roperrhodes.co.uk
Phone: 01225 303 900

S-Box
Link: www.the-sbox.com/technical-data
Phone: 0845 486 8000

SONOS
Link: http://www.sonos.com/en-gb/support
Phone: 0808 2346596

Soundcast(BuyCleverStuff)
Email: customerservice@buycleverstuff.co.uk
Phone: 01244 458885

SoundMaster (BuyCleverStuff)
Email: customerservice@buycleverstuff.co.uk
Phone: 01244 458885

SOVOS
Email: support@sovos.co.uk
Phone: 02920 866 429

Systemline
Link: http://www.systemline.co.uk/systemline-help-and-support/
Phone:01279 501111

Techvision
Email: info@techvision.co.uk
Phone: 01484 769094

Tavistock
Email: info@tavistock-bathrooms.co.uk
Phone: 01225 787 870

Tilevision
Link: tilevision.tv/support
Phone: 0870 871 0113

URBAN (BuyCleverStuff)
Email: customerservice@buycleverstuff.co.uk
Phone: 01244 458885