At BCS Trading Ltd we treat your personal details with the utmost respect and confidentiality. We collect your information to ensure that we can offer you the best possible service and added value going forward as an important customer. Under no circumstances do we provide your information to any third party, aside from providing delivery addresses and relevant information to our courier services that are providing the delivery service for your order. These companies are not authorised to use your personal data for any means other than delivery of goods purchased. If you would like further information on this, please contact us.

In any instance when an order is not being fulfilled by us-i.e the goods are being dispatched direct from the manufacturer, your delivery details and relevant information will be provided for the sole purpose of fulfilment of this order. Again, these third parties are not authorised by ourselves to use this data for any other means, nor are they authorised to store this data for future use.


BCS Trading Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. 


When visitors use the website, information such as the ISP's domain, the time accessed, and the pages visited may be stored by but not limited to ShopWired Ltd, Google IncFacebook Inc, Twitter Inc, The Rocket Science Group, LLC d/b/a MailChimp, and BCS Trading Ltd. This is to analyse the web traffic and improve content of the site, further detailed information shown below;


We may collect the following information:


Name and payment details

Contact information including email address

Demographic information such as postcode, preferences and interests

Other information relevant to customer surveys and/or offers


What we do with the information we gather:


We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:


To process your order and obtain payment to fulfil the sales contract entered into when you make a purchase with us


Internal record keeping for the purposes of invoicing and accounting so that we can provide accurate data and figures to HMRC and other related bodies for the purpose of tax returns and any other legally required divulgement of our ledgers. These governing bodies are not privy to any personal information that you have provided us with for the purpose of fulfilling the sales contract. 


We may use the information to improve our products and services


If you elect to receive emails from us, we may periodically send promotional emails about new products, back in stock updates, special offers or other information which we think you may find interesting using the email address which you have provided.


From time to time, we may also use your information to contact you for market research purposes if you opt in for us to do so. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.


Security


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


How we use cookies


A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.


We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.


Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.


You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


How we use remarketing cookies 


As you browse the website, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, Google, then enables us to present you with retargeting advertising on other sites based on your previous interaction with our website. The techniques Google employ do not collect personal information such as your name, email address, postal address, or telephone number. You can visit this  page to opt out of Google's and their partners’ targeted advertising. 


Controlling your personal information


You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.


If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.


We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.


You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to us.


If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.