During the first 30 days after delivery BuyCleverStuff would directly support our customers to deal with any initial problems or setup issues you may have. 

Once the first 30 days has elapsed and for the duration of the warranty, which is at minimum 12 months, customers would deal directly with the manufacturer or appointed service centre.

At BuyCleverStuff we work closely with the brands we supply and we endeavour to ensure they give the best service to our customers, should you unfortunately find that you have a problem with your product then most of the products we supply have their own dedicated warranty support centre.

Below is a list of the support centre contact detail and where indicated the products that we support directly for the duration of the warranty, however if you find that the manufacturer or appointed service centre does not give you the best service please contact us directly for further assistance.

Should you unfortunately be disappointed with the repair or replacement that we or the manufacturer have offered, then within the first six months of purchase we will refund the full purchase price of the defective goods.
If, however your product is older than six months and still within manufacturer’s warranty and you are disappointed with the repair or replacement that we, or the manufacturer have offered, then the refund offered will be reduced to reflect product use.

Adastra / Chord / Mercury
Email: sales@avslgroup.com
Phone: 0845 270 2411

Email: sales@aqualiteoutdoor.com
Phone: 020 7449 1775

Link: aquavision.tv/support
Phone: 01442 872665

Clever Little Box
Email: info@cie-group.com
Phone: 0115 9770075

Imagine Acoustics (BuyCleverStuff)
Email: contact@buycleverstuff.co.uk
Phone: 01244 458885

Invisua / Visua
Email: sales@invisua.co.uk
Phone: 01335 344 544

KB Sound / EIS Sound
Email: sales@musicineveryroom.co.uk
Phone: 01943 870 395

Email: info@keene.co.uk
Phone: 01332 830 550

Lithe Audio
Email: info@litheaudio.com
Phone: 01293 922015

Music In Every Room
Email: sales@musicineveryroom.co.uk
Phone: 01943 870 395

Roper Rhodes
Email: returns@roperrhodes.co.uk
Phone: 01225 303 900

Link: www.the-sbox.com
Phone: 0845 486 8000

Link: https://www.sonos.com/en-gb/support
Phone: 0808 2346596

soundmaster (BuyCleverStuff)
Email: contact@buycleverstuff.co.uk
Phone: 01244 458885

Email: support@sovos.co.uk
Phone: 02920 866 429

Link: https://www.systemline.co.uk/systemline-help-and-support/
Phone:01279 501111

Email: info@techvision.co.uk
Phone: 01484 769094

Email: info@tavistock-bathrooms.co.uk
Phone: 01225 787 870

Link: tilevision.tv/support
Phone: 0870 871 0113